Title: Users may be unable to install Microsoft 365 desktop apps on Windows devices User impact: Users may be unable to install Microsoft 365 desktop apps on Windows devices. Current status: We've determined that a newly released set of authentication components contain a misconfiguration that prevents users from installing Microsoft 365 desktop apps on Windows devices. We're reconfiguring and will subsequently redeploy these components to remediate impact. Scope of impact: Any user attempting to install Microsoft 365 desktop apps on Windows devices may be impacted. Start time: Tuesday, November 11, 2025, at 6:00 PM UTC Root cause: A newly released set of authentication components contain a misconfiguration that prevents users from installing Microsoft 365 desktop apps on Windows devices. Next update by: Friday, November 14, 2025, at 6:00 PM UTC
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RingCentral Operations teams have identified the cause of the impact and are working to implement a potential fix to mitigate the issue. If you are experiencing this issue, please contact customer care. The next update will be provided in the morning of December 8th or when a significant change in status occurs.
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In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec 05, 2025 - 23:00 UTC
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Users may be unable to install Microsoft 365 desktop apps on Windows devices
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